Dear Chris,Thank you for contacting us again! You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. Voice your opinion today and hear what 12,837 customers have already said. Dear Savannah,Thank you for taking the time to write us a review!We're pleased to hear that the booking process went smoothly and you were able to confirm your order with Avis.Have a nice day!Kind regards,Rachel from Wisecars. Our 2022 Transparency . When you return your car, the car rental company will check it, and charge you for any damages. Do you agree with Wisecars's TrustScore? Read more from https://www.wisecars.com/en-us/reviews. I recently used Wisecars as my car rental broker for a weekend getaway, and I have to say, it was a great experience. Wisecars is not liable for services or bookings not fulfilled due to force majeure. Some Car Rental Companies in some rental countries may also require an International Driving Permit. Will definitely use Wisecars again for future travel needs. Anyone can write a Trustpilot review. Verification can help ensure real people write reviews about real companies. If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car. We will pass along the kind words to Dominik.Have a nice day!Kind regards,Rachel from Wisecars. Martin took care of the time change immediately. ice sculptures holland mi 2021. can i uninstall microsoft visual c++ 2013 redistributable; deep fried japanese food crossword Im very sorry to hear that you had a bad experience. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. All cancellations outside of the aforementioned timeframes will not be refunded. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. Companies can ask for reviews via automatic invitations. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. We also ensure all reviews are published without moderation. Je m'excuse sincrement pour la gne occasionne. Wisecars, just like any other car rental broker or supplier, cannot guarantee the specific make or model of the car that you will receive at the rental counter. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. I would like to clarify that adding Roadside Assistance and Tolls is not mandatory.Unfortunately, we are unable to refund you for any extras accepted by you at the counter. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, youmust notify Wisecars within 24 hoursof the date on which the incident took place and no later than 48 hours after the rental period is completed. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. I will point out no damage or claims were needed! Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. I booked a car through their website for an airport pick-up. DeductibleProtection covers up to {{currency}} 1000 of your deductible. Your browser settings can be set to inform you before receiving a Cookie. Only the main driver is allowed to drive the rental vehicle, but any number of additional drivers can be added to your booking. Replies to negative reviews in < 24 hours. doug foster architect aylesburyikos andalusia frescoikos andalusia fresco 90 talking about this. Several positive reviews for Wisecars have been found on various review sites. No refund will be made if the damage/accident occurred due to the violation of local traffic rules, breach of the rental agreement, or if any of the third parties involved refuse the settlement of the claim. Highle recomended!! Expired or provisional licences will not be accepted. All this experience and expertise is aimed to ensure you get the best experience. I spoke with someone when I called that within 5 minutes he resolved the problemI also reached out by email and was also responded to in a very timely mannerThank you for being so available. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. I was looking for an affordable long term car rental. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. It might take your bank extra time to settle the amount. In these cases, we recommend the customers to have proof of the lack of availability to avoid such issues with the refund.We have given priority to your case and will try to get it resolved as soon as possible. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. Please note that all additional drivers must also show a valid driving licence at pick-up. Just hours before my flight and they responded me on time to have all information that I will need for my trip. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. Andra You helped me very well.This is an honest society friendly and helpful! Could not have been more helpful! Find out how we combat fake reviews. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. Powered by, We use cookies to give you the best experience. Amendments can only be made up to 48 hours before the pick-up time. Within 20 minutes I had them.Great service ! See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies. My rental is in June. All related documentation must be kept if an insurance claim is submitted. All this experience and expertise is aimed to ensure you get the best experience. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. We will send you your rental voucher 48 hours before your pick-up time. The average consumer would catch that. Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. | Read 941-960 Reviews out of 10,894 Dear Yusuf,Thank you for taking the time to leave us your feedback!It's great to hear Dominik could help you resolve all of your doubts, we're always here for you if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. We appreciate you for bringing this to our attention. The only information that was given after Id paid in full for the car hire to wise cars was the USA company they will hold a security deposit $150 and possibly maybe charged a liability payment..When we arrived to Orlando the company were fox! If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. Thank you! Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. In case of an airport pick-up, it will state whether or not the supplier has a desk in the terminal. Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. Was told it was cancled and credit card will show refund in about 5 days. Hello!Thank you for sharing your customer service experience with us. When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. This information must be sent via email and give Wisecars the relevant details of the incident. Easy to find, book and pay. Your voucher is normally issued 48 hours before the pick-up time. All rights reserved. We offer free 48h cancellations for all of our bookings. Sent elderly disabled wife from TX to Ontario, CA on a personal trip only for her to get to Fox rental counter and be denied a car due to not having a 'major credit card'. I just booked, so I will have to see when I arrive, but I was able to login into the self service portal immediately after booking and see that my rental would be supplied by Avis. top junior tennis players australia 1 (732) 688 - 7670; dundalk democrat court cases; performancemanager4 successfactors login sobeys Wisecars itself is excellent. Pricing is good.Will have to see after the trip to have final saying of the package. You have a guaranteed booking with us and with one of our trusted premium suppliers. Anyone can write a Trustpilot review. Expect them to scam you out of your money. Killer feature: They will notify you when your personal info is leaked online. 2023 Wisecars. Wisecars does not take responsibility for partners response times. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices, or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. Only persons listed as drivers on the Car Rental Agreement can drive the car. In peak periods this may not be achievable. View customer complaints of Wisecars, BBB helps resolve disputes with the services or products a business provides. Minimum age requirements on larger cars may also be higher at some locations. To improve our service and website, we may use small data files known as Cookies. However, you are entitled to a car in the same category, holding the same number of passengers and with the same luggage capacity as the car that you booked. In all these cases, you will receive no refund of the money you have paid. Josep immediately understood and sent it by email within a minute of our conversation. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. If you choose to pay for the service using a credit card, your credit card details are not stored by us. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. Kushal Patel. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. There's no penalty for returning a car early. Your contract for car rental will be between you and the Car Rental Company. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. They said it says credit card and since the wife did not follow those instructions they consider it a no show and therefore NO REFUND.This is classic Rip-Off 101 and I hope the feds or BBB brings legal action to help vulnerable consumers or shut this company down. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. Do you agree with Wisecars's 4-star rating? Hello Mr Tausif Thank you for rating Wisecars, After checking your reservation with the number 31421302 we can see that you had access to the T&C of the supplier were it was noted Under the Section Payment Conditions The following credit cards are accepted: Visa, MasterCard, Diners Club. Wisecars ranks 14th among Car Rental sites. Wisecars Protection Package ensures that you are protected should anything go wrong. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. They know they are wrong and yet they cannot be honourable and refund me the cash they stole through underlying tactics. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. My most sincere apologies for the trouble this is causing.Regards,Rachel from Wisecars. . You may also add additional drivers at the rental counter when you pick up your car. | Read 10,941-10,953 Reviews out of 10,953 dan ryan expressway live traffic,
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